Repairability 15 years

Find out about your product's eligibility through Tefal customer service

WhatsApp:
https://bit.ly/AskTefalNow
Monday to Saturday, 8:30AM to 4:30PM
(except public holidays)

Email:
gsmconsumer@groupeseb.com
Monday to Friday, 9AM – 5PM
(except public holidays)

Or find it out from our global website:

Tefal by your side

Our products are designed to be more easily repairable, dismantled and reassembled. With more than 50,000 references stored, everything is done to repair only what is strictly necessary and at the lowest cost.

Repairability 15 years
Since January 1, 2022, Tefal has stepped up its position in favor of the repairability of its products by increasing the availability of parts from 10 to 15 years at the right price, on new products launched in 2022 but also on products still in production.
Each new reference marketed is systematically analyzed to qualify for the "15-year repairability at the right price" label.
8.3 million rooms on 30,000 m2
In order to guarantee maximum immediate availability of your spare parts, Tefal stocks spare parts to cover the needs of the years to come, on products whose production is discontinued.
The cost of a repair is often less expensive than that of replacing a product.
By working on the price of spare parts and proposing turnkey repair offers; Moulinex makes every effort to offer the most economical repair possible.
The repair does not in any way alter the quality of the product, repaired with parts validated by the brand.

Tefal near you…

The best service for your products is provided by professionals trained by Tefal who will always look for a solution to prolong the use of a product.

Today, more than 6,200 approved professional repairers work with you to guarantee the durability of products all over the world, regardless of the country of purchase or use.

Repairability is easy

By simply visiting your authorized repairer, the faulty part of your Tefal product can be quickly replaced. This intervention ensures the repair of the product beyond the warranty period and its use for many years.

You can also enquire and order spare parts/accessories for your Tefal products at:

Hotline:
+03 - 9054 5100
+03 - 9054 5200
+03 - 9054 5300

Email:
tefalccd@camcare.com.my

Repair your products with 3D printing

Today, more than 3,000 products have already been repaired using 3D printing. This technology makes it possible to quickly produce a part on demand, in order to reduce the stocks of spare parts and extend their availability. All 3D printed parts follow a dedicated qualification process to ensure their quality and durability.

"These products deserve longevity."

Alain Pautrot - VP Consumer Satisfaction